Remote Support

If you are having a problem but don’t want the hassle of bring the computer to us or the expense of an onsite visit there is always another option.

As long as you can connect to the Internet we can create a remote support session for you which will allow us to work on your system as if our engineer is sat in front of it.

The benefit of this is that you don’t need to disconnect everything for a problem which may be easy for us to fix.

It is also a very cost effective way for you to have an initial inspection on your computer as we charge just £25 for a session which includes the first quarter of an hour looking at your machine, this time is normally enough to solve minor problems or to give you a much better idea of what the best solution is and it’s likely cost.

Give us a call on 01664 562507 and we will talk you through the process.

For those of you wanting peace of mind that you can call us when you like for this support it may be worth checking out or monthly care packages.


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